Field sheet · urgent calls
Emergency Plumbing in North York
Floods, backups, burst pipes and no water do not keep office hours. Phone, describe the scene, and we will guide you through what to do next on the spot.
- Leaks traced before walls are opened
- Smallest possible opening cut
- New joints pressure-tested
- Shut-off shown so you can find it again
- 24/7Phone response
- 23Neighbourhoods served
- 42Plumbing services
- 1 callNo forms, no queue
- Licensed & insured plumbers
- Phone answered day and night
- Camera findings shown to you
- North York, Thornhill, Richmond Hill
What counts as an emergency
- Water gushing from a pipe, a joint or an appliance
- Sewage rising out of a toilet or basement drain
- Any gas odour near the water heater, furnace or stove (leave and call your gas utility first)
- No water in the whole house
- A leaking water heater or a relief valve discharging steadily
If you are not sure, call anyway. We will say honestly whether it needs someone now or can wait for a regular visit.
Do this right now
- Close the main water valve, or the fixture shut-off if the leak is local.
- Stop using water if drains are backing up.
- Keep people and pets away from water near electrical outlets.
- Move valuables off the floor and take photos for insurance.
What happens when we arrive
We stop the water first, then find the cause. Burst pipes are cut out and repaired. Main line backups are cleared from the cleanout. Leaking tanks are isolated and drained. Once the immediate danger is over, we explain what failed and what, if anything, should be done next.
North York emergencies we see most
Floor drains in basements overflowing during summer cloudbursts, frozen and split pipes on bitter January nights, and water heaters that give out on busy weekends are the regular emergency calls here. Mature trees and older clay laterals add root blockages to the list. See when to call an emergency plumber and what to do when your basement floods.
Questions we get about this
Do you charge more after hours?
Ask when you call. We explain how a visit is charged before anyone heads out, so there are no surprises.