Several addresses, one number
Plumbing support for landlords and building managers
Managing rentals, a plaza or a condo building means plumbing calls at odd hours from people who are not the owner. We take the call, coordinate access with tenants and send you the findings.
- One phone number for every address you manage
- Tenant access coordinated directly
- Written findings after every visit
- Preventive drain and valve checks scheduled
- 24/7Phone response
- 23Neighbourhoods served
- 42Plumbing services
- 1 callNo forms, no queue
- Licensed & insured plumbers
- Phone answered day and night
- Camera findings shown to you
- North York, Thornhill, Richmond Hill
What managers usually call us for
- Tenant reports of a clogged toilet, slow tub or leaking faucet
- A ceiling dripping beneath an upstairs suite
- No hot water in a rental or across a building
- Basement units flooding during storms
- Pre-tenancy plumbing checks between leases
- Annual backflow testing and valve exercising
How we work with you
- You or the tenant calls. We take the address, unit, symptom and who authorises the work.
- We arrange access. We contact the tenant directly to set a time, so you are not stuck in the middle.
- We fix and record. Cause, parts, photos where useful and anything to watch.
- We flag the next problem. If a shut-off is seized or a heater is near the end, you hear about it now, not at 2 a.m.
Preventive work worth scheduling
- Exercising main and riser shut-off valves once a year
- Camera and jetting of kitchen stacks in multi-unit buildings
- A spring look at every sump pit and backwater flap
- Water heater flushes and anode checks
- Hose bib shut-offs before the first frost
Basement apartments
North York has many legal and older basement units. They are the first to take water when a lateral backs up or a sump pump fails. A backwater valve, a working pump and a clear floor drain protect your tenant and your building. We can check all three on one visit.
Signs a property needs a closer look
- Repeat calls for the same drain
- Rising water bills with no change in occupancy
- Valves that will not turn or that weep at the stem
Questions we get about this
Is it okay for my tenants to phone you?
With your go-ahead, sure. We confirm the work is approved before starting anything beyond an emergency stop.
Do you send reports?
Every visit ends with written findings you can file against the unit or building.
Can you handle several properties?
Yes. Houses, plaza units and low-rise buildings across North York and the nearby areas.